DIgSILENT

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Can I modify the licence validation process for a network licence?

The online licence validation process start on every PowerFactory installation every 30 days, however, in cases of network licences, the LicenceValidationService can be installed in the licence server…

This licence has already been activated

A licence can only be activated once. If you receive this message the licence was already activated. The following cases might apply: You received from DIgSILENT a new activation code (e.g. After the…

Licence server XX not found

For a network licence it is necessary to explicitly enable it for network usage. Normally, this is done automatically by the Licence Manager after the activation of a network licence. If this is not…

Base module 'base' is not available

This error is related to the number of users connected to the licence. If the number of concurrent users is exceeded, PowerFactory won't be able to start. The number of users connected to the licence…

Connection to module has been lost

This error is related to the number of users using a specific module. If there are more users using a licence module than the number of licences available for this specific module, PowerFactory will…

Failed to update the activation file

Follow these steps to update the activation file manually if the update is not successful: Open the download area http://www.digsilent.de/index.php/downloads.html - Enter your email and password - Go…

The selected licence does not allow the execution of command XX

This means, that although a valid licence is used, the requested module is not available for this user. You can check which modules are included in your licence via Menu->Help->About…

Licence became invalid

This message can be related to a corrupted softkey file. To solve the problem follow these steps: Open the following site: http://lc.codemeter.com/23827/depot/index.php In the "ticket" field enter…

Licence runtime system is not installed

This message indicates a problem with CodeMeter. To solve the issue, follow these steps: Open "services" from your windows start menu. Find the service "CodeMeter.exe" and start it manually via right…

This licence has apparently been activated on another computer

This error appears when the licence is installed in a server and the user (client) tries to update the licence. The licence can only be updated in the computer where it is located.  …